I just have this thing or things, I should say and I'm not very forgiving about any of them.
First, I want the phone answered and if all lines are busy and it goes to voice mail, I want the call returned right away, not tomorrow.
I want all orders to go out the same day and can count on my hands the number of orders that did not go to next day in last three years. I think all were just called in to late and trucks had already picked up.
Well the two months been buying a lot of vette items, about 3,000 with Ecklers and i try not to abuse, so smallest order to day was $600. , two weeks later i get the order and once in a while in as short as a week (once)
So I though why not try another vette place in Michigan, a gamble as now we have a 2-3 day shipping time but I figured OK, they have to be better. Placed a $700 order a week ago and called yesterday to see if they even got it, yes we will start pulling it today. They are that busy it takes a week to pull an order? We hope to ship in next couple of days? I explained we were trying them out and its not looking real good but she sounded like she in another dimension or drugged up and could care less.
I guess i expect to much but how do these companies stay in business.
Yesterday we got a fax for a $9.600 appox order, in less then 30 minutes, it was pulled, palletized and bill of lading done, why would we want to stand around and look at it for two weeks??
OK, I feel better, never mind!
First, I want the phone answered and if all lines are busy and it goes to voice mail, I want the call returned right away, not tomorrow.
I want all orders to go out the same day and can count on my hands the number of orders that did not go to next day in last three years. I think all were just called in to late and trucks had already picked up.
Well the two months been buying a lot of vette items, about 3,000 with Ecklers and i try not to abuse, so smallest order to day was $600. , two weeks later i get the order and once in a while in as short as a week (once)
So I though why not try another vette place in Michigan, a gamble as now we have a 2-3 day shipping time but I figured OK, they have to be better. Placed a $700 order a week ago and called yesterday to see if they even got it, yes we will start pulling it today. They are that busy it takes a week to pull an order? We hope to ship in next couple of days? I explained we were trying them out and its not looking real good but she sounded like she in another dimension or drugged up and could care less.
I guess i expect to much but how do these companies stay in business.
Yesterday we got a fax for a $9.600 appox order, in less then 30 minutes, it was pulled, palletized and bill of lading done, why would we want to stand around and look at it for two weeks??
OK, I feel better, never mind!