EPOXY-Read the tech book first.

Barry

Barry

Paint Fanatic
Staff member
Here we go again, had a call Monday the epoxy sprayed a week ago will not feather at the metal.
OK the message said used waterborne to clean, so that leaves only two issues that can cause this, an acid film or cold metal temp but truck was in 80 degrees for 24 hours.

As we get through the call and a million questions on my end, I’m advised he use some rustrolium cleaner on the bare metal.

So now we get to strip the truck but like I told him, he can count his blessings because usually when I get this call the car is all painted and then the problem shows up.

We spend $30,000 a year on the tech books and most of you have noticed we are not cheap as far as handing out like candy.

I guess when I answer calls like this on a weekend and my wife hears what I say, she always comments about I like to ruin someone’s day, not so they made the decision not to follow the tech book and sometimes it can be costly.

Read the tech book, could save you some time and money.
 
Every year it is the same thing. People shoot epoxy on 50 degree metal and then wonder why it wont dry. Imho if you cant maintain 70 degrees you shoud just shut down until spring . I keep my booth at 75 or above anytime i am shooting.
 
mitch_04;41314 said:
Buy 'em books and buy 'em books... what do they do?

Eat the pages!
Click to expand...

LOL, my problem is I take all this personal when someone messes up and would easily ruin my day, I have gotten more hard core in last year and in a case like this, it no longer bothers me as I did all I can with warnings up front.
 
mitch_04;41314 said:
Buy 'em books and buy 'em books... what do they do?

Eat the pages!

- - - Updated - - -

LOL, my problem is I take all this personal when someone messes up and would easily ruin my day, I have gotten more hard core in last year and in a case like this, it no longer bothers me as I did all I can with warnings up front.
Click to expand...
 
And may I add - Reread the tech sheets, I can't believe whenever I look through the sheets again I learn (or remember) something new.

Steve
 
i've pretty much gotten out of the advice business . the latest moron on hr did me in . first he's doing a vette and knows nothing . he mixes the epoxy and lets it induce . then this wannabe comes back bitching because it separated while setting. too damn stupid to mix it again and threw it out. this is where the anti spi crowd comes from. never used it but is convinced it's no good. personally i hope the paint bubbles off the vette in spades .
 
might save you some headaches if you got some stickers to put on top of the can during the cold months specifying metal temp and material temp since scanning instructions is pretty common.
 
If they won't read the tech sheets, I doubt they would read the warning on a can.

I'm the same way, Barry. I sell auto parts during the day and take it personal when something doesn't work for a customer. However, you can only help them so much. Since we also repair vehicles at my job, I end up saying "I can't fix it over the phone, if you want me to fix it bring it here." Of course, no one wants to pay for that and they think my years of learning through school, seminars, and experience should be doled out for free because it's verbal, not physical... end rant.

You can't fix stupid!
 
anotheridiot;41320 said:
might save you some headaches if you got some stickers to put on top of the can during the cold months specifying metal temp and material temp since scanning instructions is pretty common.
Click to expand...

I see your point but last year 71% of our business was restoration shops and cycle painters, I put the stickers on the epoxy that said must induce, this was for the do-it-yourself-er as we learned it would compensate for a number of different problems, well in two weeks I had over a 100 calls from our restro shop wanting to know what changed.
Not sure what else we can do, most companies DON"T give you a tech book or have a 7 DAY tech line.
I will say this, when there is a problem, that is when a few read the tech book, as they read it to me on the tech line word for word how they did it but when I say, you did it perfect, so the problem did not happen. Then I get, "What if"

Its none of my business how they spray the product, so up to them to call or read the book, its their money.
 
anotheridiot;41320 said:
might save you some headaches if you got some stickers to put on top of the can during the cold months specifying metal temp and material temp since scanning instructions is pretty common.
Click to expand...

I see your point but last year 71% of our business was restoration shops and cycle painters, I put the stickers on the epoxy that said must induce, this was for the do-it-yourself-er as we learned it would compensate for a number of different problems, well in two weeks I had over a 100 calls from our restro shop wanting to know what changed.
Not sure what else we can do, most companies DON"T give you a tech book or have a 7 DAY tech line.
I will say this, when there is a problem, that is when a few read the tech book, as they read it to me on the tech line word for word how they did it but when I say, you did it perfect, so the problem did not happen. Then I get, "What if"

Its none of my business how they spray the product, so up to them to call or read the book, its their money.
 
Well, now that you are out of the GEO bedliner gun business, you might offer something infinitely more valuable for the DIYer... to purchase a non-contact thermometer from SPI. Your reps could upsell a lot of epoxy sales with one, and I am sure you could offer a competitive price if bought in qty. Just my 2 cents.
 
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