'68 Coronet R/T
Oldtimer
I recommended a place called auto-interior.com to the Miata owners recently for a carpet kit for their car. However when they tried to place the order and have it shipped to me this company rejected the order because the billing and shipping addresses didn't match. Then they sent the lady a nasty email saying, "Once an order has been rejected, for whatever reason, we will not place it again. Please find another vendor who may be able to assist you with this order."
We agreed that I would place the order and that would eliminate the problem, so I placed the order using my credit card, shipping address and billing address which were the same.
The company then sent us both a nasty email saying, "As we said in our original email--see below.
Once an order has been rejected, for whatever reason, we will not place it again. Please find another vendor who may be able to assist you with this order."
I called the company asking them why I hadn't received an email confirmation of my order? The guy said, he would look into it and call me back - never did. I called again and left a message but no response.
Today I cancelled the order via email and notified my credit card company that I wanted to stop payment if it was submitted.
Just a heads up not to do business with this outfit. Found the same carpet kit, by the same manufacturer (ACC) for about $10 more at ocautocarpets.com. The owners are placing the order through them now.
This stuff makes you appreciate the excellent customer service we get from SPI.
We agreed that I would place the order and that would eliminate the problem, so I placed the order using my credit card, shipping address and billing address which were the same.
The company then sent us both a nasty email saying, "As we said in our original email--see below.
Once an order has been rejected, for whatever reason, we will not place it again. Please find another vendor who may be able to assist you with this order."
I called the company asking them why I hadn't received an email confirmation of my order? The guy said, he would look into it and call me back - never did. I called again and left a message but no response.
Today I cancelled the order via email and notified my credit card company that I wanted to stop payment if it was submitted.
Just a heads up not to do business with this outfit. Found the same carpet kit, by the same manufacturer (ACC) for about $10 more at ocautocarpets.com. The owners are placing the order through them now.
This stuff makes you appreciate the excellent customer service we get from SPI.