I want feedback!

I was on the tech line with Barry a couple years ago and he gave me a tip that all but eliminated the epoxy craters. By that time I would rarely get them because I had my spraying adjusted to compensate for it. Especially the first coat as thats the one that gets you.

I re-did my air supply to the booth. Ran 3/4" pipe straight to the booth and into the regulator/filter that is inside the booth. Next,, which made the difference is to open that regulator in the booth wide open. I was using the wall regulator to get it close and then a gun regulator to fine tune. Since this change it has helped with Epoxy and clear also. Simple but I've been in other big shops that do the same thing I used to.

Spray the epoxy wet but not soak it and I never get craters anymore. Most of the time I do 3 wet/light coats instead of the two wetter ones I used to. But.. once that first one is on and sits an hour so so I can really hose the next two on if I want and craters aren't gonna happen if I spray evenly.

This is dumb but I would like to see a Base/Activator label. Just one of your clear activators in a different label so I can do an inventory at quick glance without shorting myself on activator that belongs to a certain can of clear.
 
Outlaw;n79052 said:
I have always subscribed but never been notified.

Go to your "user settings" and you can turn on email notification

Sorry for the thread derail - moving along......
 
Overspray;n78982 said:
We thinks you may be spending a lot of time laboring over individual customer use issues and product application problems complicated within a concentrated product line. If not doing so already, strive to concentrate on establishing a specific focus on a spec genre of select product that in return would involve more volume output, economy of movement on your part and less overall product cradle rocking. That is the key - " Know when it is time to let go of those things which no longer serve you but force you to serve them "
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Very interesting! you hit home!
I talk to 10-30 full time painters a day, normal conversation is a short question.
At any given time I can be dealing with new painters trying to learn and not uncommon to talk to each one a couple of times weekly for 6 months or two years even, do I make money doing this? NO.
I can easily have 50 or more hours on the phone with these people and let say they buy $1000, not a money maker but i enjoy giving the help and I take each job personally.
I have made a lot of friends doing this and take great pride at the results some have gotten.
Should I give this up, yes but I won't, if they want to learn using good products, I'm willing to help, I can be an a-hole also, as one made the comment, grey, black epoxy and clear fish-eyed and you may have a bad batch, that usually cuts the free lessons short, when i tell them to use someone else's products and send mine back and I will give a refund.
I'm at the point now where the products are where i want them, so leaves some testing when new additives come out but those tests are more set time then anything, so extra phone calls don't hurt.
Volume? We grow at a great pace every year and same with profit, company is where i want it and i know what to do if I want a 15-30 million dollar increase in a 1-2 year period but don't want it and the company could no longer be good to do business with.
 
Bob Heine;n78973 said:
I wish I had something helpful to offer. Barry, if you ever find a way to put smart in a can, I'll buy it and most of my problems would be solved. I seem to open way too many cans of stupid lately.

I did find that static on foam peanuts can be tamed quite a bit with a light spray of water.
SprayBottles_zpsa28274f7.jpg

I just wish, new people would reed the tech book first, an example:
Just had a shop spray 2 or 3 coats of epoxy and right away spray 3 coats of 2K primer over it and then chewed the jobber out about the crap product.
Jobber showed up next day and guy read up did a couple of test panels and said this stuff works great.
 
shine;n79096 said:
leave the epoxy alone................. bubbaearl and cooter love bus rides !

Just keep your arse in TX, I'm not sure anyone sells as much epoxy as we do, so its not changing
 
Barry;n79086 said:
Funny thing you all may not know!
This company was started about 1992 with just two different bed-liners.
This has turned into a very small part of the business but takes up a lot of room and the materials used to make it are time consuming and unsafe.
On top of that, its a money loser as we get newbees that don't read the instructions until after they spray it and I usually give them a replacement.
I should have discontinued four years ago but could not bring myself to do it, best thing I have ever done.


It was an awesome product. If it turned into a money loser, you made a good choice in getting out of it. No one can expect you to stay in it at a loss.
 
I have been using spi epoxy 6 or 7 years. Once I learned not to overlap too much and to give plenty flash my problems went away. I like the epoxy the way it is.
 
Outlaw;n79005 said:
Barry, not sure a forum issue should be included but one big complaint I have is when posting on a thread, I always have to log back into the forum to find and follow the thread. Once it drops from the "todays posts", I have to search for it. I really like the option of getting an email link to click on when I post to a forum and someone else adds to it. I have never gotten email notification to a post I am following. That would be awesome. Some forums, I get the email notification, click on it, and Im right back at the post. One click, no searching.

I have not gotten email notifications either, so after reading this I checked and every thing was set right but re-saved and bingo, now I'm getting them?????????????
Don't ask how or why, not a clue, here.
 
I see the box at the top right hand corner to check subscribe or unscrubscribe, but I do not see an option to "save".
 
I'm trying my best to update the system and come to find out VBulletin has the same issues with their email as we are having. as soon as there is a fix I will update again.
 
Brad J.;n79090 said:
I

This is dumb but I would like to see a Base/Activator label. Just one of your clear activators in a different label so I can do an inventory at quick glance without shorting myself on activator that belongs to a certain can of clear.

I have mixed emotions about this but will think on this, as I see your point and may be a good idea.
 
This might be a completely dumb idea, but I've seen it a lot in the electronic engine tuning world.

What if you offered training? Either at your place or around the country at select Jobber's locations. I am sure by now you have a nice network of folks who could train. Different levels could be offered, and heck you could even certify Jobbers or shops. This would be offered for a fee of course.

Biggest pro I could think of would be to help offload some of the support. And mainly I think it would help ward off lost sales or bad rep from the people who DON'T call you. I am pretty sure the people that do come away happy most of the time. But the age old adage that most dissatisfied customers do not say anything and simply go away and tell their friends.

Jobbers would like it because it would get a lot of folks in their store and promote sales and new business.

One con I could see would be some shops would feel that this would take away from their business, but heck I see such talent on this board sharing their knowledge every day. So I am not 100% sure that's an issue.

Second con would be the logistics and overhead. Someone would have to create the course-ware, trainers would have to be utilized, there would have to be scheduling and marketing of it, etc. But it might have a good ROI.

Anyway just thoughts from the peanut gallery :)
 
Barry;n79162 said:
I have mixed emotions about this but will think on this, as I see your point and may be a good idea.


Could you make a product that would be even better than a clear activator to add to the base or is the clear activator as good as it gets.. Just curious.
 
Raymond_B said:
This might be a completely dumb idea, but I've seen it a lot in the electronic engine tuning world.

What if you offered training? Either at your place or around the country at select Jobber's locations. I am sure by now you have a nice network of folks who could train. Different levels could be offered, and heck you could even certify Jobbers or shops. This would be offered for a fee of course.

Biggest pro I could think of would be to help offload some of the support. And mainly I think it would help ward off lost sales or bad rep from the people who DON'T call you. I am pretty sure the people that do come away happy most of the time. But the age old adage that most dissatisfied customers do not say anything and simply go away and tell their friends.

Jobbers would like it because it would get a lot of folks in their store and promote sales and new business.

One con I could see would be some shops would feel that this would take away from their business, but heck I see such talent on this board sharing their knowledge every day. So I am not 100% sure that's an issue.

Second con would be the logistics and overhead. Someone would have to create the course-ware, trainers would have to be utilized, there would have to be scheduling and marketing of it, etc. But it might have a good ROI.

Anyway just thoughts from the peanut gallery :)
Problem with this would be getting everybody on the same page. And getting enough people without conflicting schedules.
But I'm in a rural area, in a city this may be more feasible.
 
Raymond_B;n79163 said:
This might be a completely dumb idea, but I've seen it a lot in the electronic engine tuning world.

What if you offered training? Either at your place or around the country at select Jobber's locations. I am sure by now you have a nice network of folks who could train. Different levels could be offered, and heck you could even certify Jobbers or shops. This would be offered for a fee of course.

Biggest pro I could think of would be to help offload some of the support. And mainly I think it would help ward off lost sales or bad rep from the people who DON'T call you. I am pretty sure the people that do come away happy most of the time. But the age old adage that most dissatisfied customers do not say anything and simply go away and tell their friends.

Jobbers would like it because it would get a lot of folks in their store and promote sales and new business.

One con I could see would be some shops would feel that this would take away from their business, but heck I see such talent on this board sharing their knowledge every day. So I am not 100% sure that's an issue.

Second con would be the logistics and overhead. Someone would have to create the course-ware, trainers would have to be utilized, there would have to be scheduling and marketing of it, etc. But it might have a good ROI.

Anyway just thoughts from the peanut gallery :)
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Did this for years and stopped about 2009 as the company got out of hand and started to consume all my time.
Use to have a jobber get space and invite the painters, could be 35 and as high as a 150, we would start at six and have Pizza there and other hand foods, so they could eat while I talked to save time,Kept it to 3 hours max, use to do about 20-30 a year.
.
 
Chad.S;n79177 said:
Could you make a product that would be even better than a clear activator to add to the base or is the clear activator as good as it gets.. Just curious.
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No gain at all.
 
Regarding the peanuts, has anyone noticed them being any better or any worse in the last month or so? Reason I ask is we switched vendors due to a QC issue with our previous vendor.

Believe it or not, these are anti-static at one point in their lives, but when packing them around metal cans and the tumbling end over end down miles of conveyors then bouncing up and down in trucks and trailers for a thousand miles, they build up static again.

We had a packaging specialist in here a couple weeks ago and we really don't have any feasible options with the size and weight of the products we have. If we shipped ithings, we'd have better solutions.
 
As far as epoxy spraying issues go, most seem to go away when the air pressure is turned up all the way at the compressor and at the wall regulator. The rest tend to go away when you turn the fluid in a half a turn.

I'm not sure where it says on the internet to set you compressor at 80 psi and your wall regulator at 60 psi, but that person needs an ass whipping.
 
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